Summary The Amazon Way

Author: BusinessNews Publishing
Publisher: Must Read Summaries
ISBN: 251103610X
Size: 51.24 MB
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The must-read summary of John Rossman's book: "The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company". This complete summary of the ideas from John Rossman's book "The Amazon Way" reveals the leadership ‘secrets’ behind one of the biggest companies in the world. These fourteen leadership principles include obsessing over the customer, thinking big and always insisting on the highest standards. These expectations are applied to all decision-making processes in the business and are used every day by every employee. Added-value of this summary: • Save time • Find out the leadership ‘secrets’ that guide decision-making at Amazon • Implement these principles in your own business to drive success To learn more, read “The Amazon Way” and find out how you can follow the leadership principles used every day in this global company!

The Amazon Way

Author: John Rossman
Publisher: Clyde Hill Publishing
ISBN: 1499296770
Size: 51.58 MB
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Revised second edition in September, 2016 Interested in innovating and creating a customer focused culture like Amazon? In The Amazon Way, Rossman introduces readers to the unique corporate culture of the world’s largest Internet retailer, with a focus on the fourteen leadership principles that have guided and shaped its decisions and its distinctive leadership culture -- as only an insider could do. Peppered with humorous and enlightening firsthand anecdotes from the author’s career at Amazon, this revealing business guide is also filled with the valuable lessons that have served Jeff Bezos’s “everything store” so well—providing expert advice for aspiring entrepreneurs, CEOs, and investors alike. In just twenty years, Amazon.com has gone from a start-up internet bookseller to a global company revolutionizing and disrupting multiple industries, including retail, publishing, logistics, devices, apparel, and cloud computing. But what is at the heart of Amazon.com’s rise to success? Is it the tens of millions of items in stock, the company’s technological prowess, or the many customer service innovations like “one-click”? As a leader at Amazon who had a front-row seat during its formative years, John Rossman understands the iconic company better than most. From the launch of Amazon’s third-party seller program to their foray into enterprise services, he witnessed it all—the amazing successes, the little-known failures, and the experiments whose outcomes are still in doubt.

The Amazon Way On Iot

Author: John Rossman
Publisher: Clyde Hill Publishing
ISBN: 0692739009
Size: 68.36 MB
Format: PDF, Mobi
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Need help developing your Internet of Things strategy and plan? This is the book to help buisness people understand and build their IoT strategy. In this detailed analysis of IoT and Amazon's approach to it, John Rossman guides readers with practical insights and recommendations into the strategies and mindset transforming business and society. "John has laid out a blueprint not only for an enterprise wanting to understand how sensors embedded in their business can innovate old ways of working while also providing an excellent path for individuals wanting to start their own IoT business. The book is not only a reference tool but also paints a story around innovation and customer centricity to challenge the reader to think differently in solving problems." Eric Martinez -- Founder of Modjoul, former EVP AIG and Safeco Insurance The Amazon Way on IoT explains how the combination of sensors, cloud computing and machine learning can be used to improve customer experiences, drive operational improvements and build new business models. Rossman offers: - Guidance through the maze of emerging technologies, customer experiences, and business models, to arrive at a recipe just right for your organization - Key methods to success from Amazon’s master playbook such as creating seamless customer experiences, process improvement and new business models and utilizing tools such as sensors, machine learning and cloud computing - Approaches to help you tackle the technology, business and internal challenges in innovating with the internet of things. Renowned Harvard business professor Michael Porter describes the IoT as the backbone for a third-wave of technology-led innovation and digital disruption. The Amazon Way on IoT is for business people who want to learn cases, key concepts, technologies and tools to help develop, explain and execute their own IoT approach. As a leader at Amazon who held a front-row seat during its formative years, Rossman understands the iconic company better than most. From the launch of Amazon’s third-party seller program to its foray into enterprise services, he witnessed it all – the amazing successes, the little-known failures, and the experiments with outcomes still to be determined. Rossman once again examines the heart of Amazon.com’s secret to success, along with other leading companies. He incorporates an extensive focus on sophisticated IoT technologies and strategies related to Amazon’s rise: tens of millions of items in stock, the company’s technological prowess, and the many customer service innovations such as “one-click.” “This is an excellent book. And a very important book. It evokes both business thought and technical thought, which is rare.” -- Larry Hughes, former head of Amazon cyber security

More Is More

Author: Blake Morgan
Publisher: Taylor & Francis
ISBN: 1351694499
Size: 35.13 MB
Format: PDF, ePub, Mobi
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“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies that embrace a “more is more” philosophy work harder and go further to ensure that their customers have a positive experience: they do this through customer-focused strategies and leadership, via operations, policies, and procedures that consider how the customer will fare in every scenario. Customer experience guru Blake Morgan walks you through the D.O.M.O.R.E. concepts that set businesses up for success by emphasizing the importance of relationships. Companies that do more: Design something special Offer a strong employee experience Modernize with technology Obsess over the customer Reward responsibility and accountability Embrace disruption and innovation More Is More offers practical advice for building or improving customer experience that you can apply immediately at your own organization. Time is of the essence: your customers are not willing to wait for you to get the customer experience right. Outlining the key areas you need to address immediately, More Is More will help you weather external changes, remain relevant, and thrive in today’s ever-changing business landscape.

The Ceo Of Technology

Author: Hunter Muller
Publisher: John Wiley & Sons
ISBN: 1119276314
Size: 40.77 MB
Format: PDF, Kindle
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The CIO playbook, with lessons from the world's best leaders The CEO of Technology shows today's CIOs how to become exceptional leaders and bring value to their organization. By taking lessons from some of the world's best CEOs, you'll develop the traits and characteristics that drive legendary leadership. Interviews with top executives at leading global technology companies including Apple, Boeing, Direct TV, Facebook, Texas Instruments, and more provide deep and valuable insight into what it means to lead in a hyper-driven tech environment. These stories provide valuable lessons that don't come from a classroom, but only from the in-the-trenches experience of the world's best leaders—coupled with a groundbreaking leadership approach designed for the demands of today's markets, to give you the ultimate CIO handbook. You'll learn how to maximize the value of your greatest asset—your team—and how to drive performance to unprecedented levels. You'll discover how great leaders communicate business strategy across the modern enterprise, and become a driving force behind your organization's success. The IT industry is experiencing a seismic shift that is revolutionizing the way companies do business. The stakes are high, everything is in flux, and there are no guaranteed paths to success. Whether this revolution means crisis or opportunity is up to you; this book gives you a game-changing approach to IT leadership in the 21st century enterprise. Improve the quality of your leadership and strengthen the C-suite bond Attract top talent, build great teams, and align IT with overall strategic vision Become the indispensable leader who consistently drives achievement Integrate technology and business strategy to become a high-value CIO Modern CIOs face a radically new array of leadership challenges in today's ultra-competitive, highly volatile markets; are you capable of leading the charge to the top? The CEO of Technology offers a visionary approach and the wisdom of experience to help you join the ranks of great leaders.

Act Like X

Author: Jeanette Thebeau
Publisher: Createspace Independent Publishing Platform
ISBN: 9781984153821
Size: 25.64 MB
Format: PDF, Kindle
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Act Like X is rooted in the practice of taking inspiration from others - in adopting and adapting the best practices of leading companies and executives and applying them to your own company or organization. Our workbooks are designed to help you to get informed and inspired. More importantly, they're designed to help you take action. Each Act Like X workbook identifies 10 concepts you can apply from our Brand-X, each one paired with an easy-to-complete exercise to get you and your team started on your quest. In this edition, we focus on Amazon. We're huge fans of the world's biggest online retailer and can't imagine life without our Prime memberships, Kindle books, Alexa alarms and Whole Foods Markets. Amazon is part of our everyday lives - and if you're not paying attention to it, you should be. Since founding Amazon over two decades ago, Jeff Bezos has developed a reputation as a brilliant and hard-driving executive who "walks the walk," and leads his team and company by adhering to an unwavering set of principles and practices. We've selected our favorites for focus of this edition of Act Like X as featured in Amazon marketing materials, Bezos' shareholder letters and in books written about Bezos and Amazon including John Rossman's The Amazon Way: 14 Leadership Principles Behind the World's Most Disruptive Company, and Scott Galloway's The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google. From Obsess Over Customers - the predominant rally cry at Amazon as highlighted in Bezos' first and subsequent shareholder letters - to Think Like An Owner, Day 1 Focus, and Disagree and Commit, the concepts have a common vibe - a visionary, customer-centric, entrepreneurial approach to business still permeating the company 20-plus years after its entry into the online marketplace. Act boldly. Act with focus. Act with consistency and perseverance. Act Like Amazon.

Author: 約翰.羅斯曼 John Rossman
Publisher: 輕鬆讀文化事業有限公司
ISBN:
Size: 12.65 MB
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大師輕鬆讀 NO.547 The Amazon Way 14 Leadership Principles Behind the World’s Most Disruptive Company 亞馬遜稱霸雲端絕非偶然。這 14 項領導準則是亞馬遜人從執行長以降每天都在身體力行的內容,也是其他公司無論規模大小都想採用的準則。 ★ 前亞馬遜企業應用服務總監現身說法 ★《什麼都能賣!》作者布萊德.史東好評推薦

Takingpoint

Author: Brent Gleeson
Publisher: Simon and Schuster
ISBN: 1501176781
Size: 56.68 MB
Format: PDF
View: 978
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Decorated Navy SEAL and successful businessman Brent Gleeson shares his revolutionary approach to navigating and leading change in the workplace.

What Customers Want Using Outcome Driven Innovation To Create Breakthrough Products And Services

Author: Anthony Ulwick
Publisher: McGraw Hill Professional
ISBN: 9780071501125
Size: 79.55 MB
Format: PDF, Mobi
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A world-renowned innovation guru explains practices that result in breakthrough innovations "Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation." -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer "requirements" to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as "needs," "benefits," "specifications," and "solutions," Ulwick argues that researchers should silence the literal "voice of the customer" and focus on the "metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done." Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives. With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to: Obtain unique customer inputs that make predictable innovation possible Recognize opportunities for disruption, new market creation, and core market growth--well before competitors do Identify which ideas, technologies, and acquisitions have the greatest potential for creating customer value Systematically define breakthrough products and services concepts Innovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.