Spinning Up Servicenow

Author: Gabriele Kahlout
Publisher: Apress
ISBN: 1484225716
Size: 54.19 MB
Format: PDF, ePub
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Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory. Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption shows you how to orchestrate your IT service desks and developers to facilitate the adoption and consumption of IT services by all users, supporting their various business needs while optimizing human-computer interaction and minimizing stress and productivity loss arising from poor human-system design. What You'll Learn Quick-start ServiceNow in a matter of days with the minimum configuration required to start processing tickets via email Avoid the teething problems that can spoil your users’ onboarding experience with ServiceNow Automate the process of scaling up new teams into ServiceNow Shape your users' experiences so that they retain their familiar bearings in email and Active Directory while welcoming the power of ServiceNow enhancements Create a strategy to avoid common pitfalls that sabotage ITSM programs Who This Book Is For IT managers charged with implementing ServiceNow ITSM suites in their organizations and business analysts determining the requirements for such implementation. The secondary readership is system administrators and developers involved in ITSM.

Author: Τζούλιαν Μπαρνς
Publisher: Metaichmio Publications
ISBN: 6180305609
Size: 48.70 MB
Format: PDF, Kindle
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Μάιος του 1937. Ένας τριαντάρης περιμένει δίπλα στον ανελκυστήρα μιας πολυκατοικίας του Λένινγκραντ. Περιμένει όλη τη νύχτα ότι ανά πάσα στιγμή θα τον οδηγήσουν στο Αρχηγείο της Υπηρεσίας Κρατικής Ασφάλειας. Καμιά από τις διασημότητες που γνώρισε την περασμένη δεκαετία δεν μπορεί τώρα να του φανεί χρήσιμη. Και ελάχιστοι από όσους οδηγούνται στο Αρχηγείο επιστρέφουν. Αυτή είναι η αφετηρία του νέου αριστουργηματικού μυθιστορήματος του Μπαρνς, μια ιστορία για τη σύγκρουση ζωής και τέχνης, το θάρρος, τη δειλία, και τον πόνο του αναπόφευκτου συμβιβασμού. Το βιβλίο αναφέρεται στη ζωή, το έργο του Ντμίτρι Σοστακόβιτς καθώς και στη σύγκρουσή του με το σταλινικό καθεστώς.

Author: Уильям Шекспир
Publisher: Litres
ISBN: 5040868839
Size: 52.51 MB
Format: PDF, ePub
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Bulletin Of The Atomic Scientists

Author:
Publisher:
ISBN:
Size: 75.93 MB
Format: PDF, ePub, Docs
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The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.