Outsourcing It The Legal Aspects

Author: Rachel Burnett
Publisher: CRC Press
ISBN: 1317084527
Size: 23.65 MB
Format: PDF, Kindle
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Outsourcing has increased and developed immensely in scope, sophistication and ambition over the last twenty years - and continues to evolve. Information technology outsourcing is potentially highly complex and risk-laden, especially for the fast growing areas of business process and transformational outsourcing, and where whole departments or business areas are outsourced. Decisions taken by the customer at the outset have long term ramifications: they need to ensure that the processes are flexible enough to deal with change, maintain necessary levels of security, avoid abandoning management of key resources and prevent costs spiralling out of control. It is essential to have a good contract to meet such challenges. All these issues and others, such as intellectual property arrangements, the complexities of transferring staff, property and other assets, tendering procedures and performance monitoring, must not be ignored and are addressed in the second edition of Rachel Burnett's successful Outsourcing IT. Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT - The Legal Aspects: Planning, Contracting, Managing and the Law is the perfect place to start.

Technological Applications And Advancements In Service Science Management And Engineering

Author: Galup, Stuart D.
Publisher: IGI Global
ISBN: 1466615842
Size: 49.22 MB
Format: PDF, Mobi
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Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement. Perfect for academic researchers and practicing professionals, this volume serves as a vehicle for the development of service science and how good services are devised and engineered to get the maximum value for their efforts.

The Data Protection Officer

Author: Paul Lambert
Publisher: CRC Press
ISBN: 1315396734
Size: 30.99 MB
Format: PDF, ePub
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The EU's General Data Protection Regulation created the position of corporate Data Protection Officer (DPO), who is empowered to ensure the organization is compliant with all aspects of the new data protection regime. Organizations must now appoint and designate a DPO. The specific definitions and building blocks of the data protection regime are enhanced by the new General Data Protection Regulation and therefore the DPO will be very active in passing the message and requirements of the new data protection regime throughout the organization. This book explains the roles and responsiblies of the DPO, as well as highlights the potential cost of getting data protection wrong.

It Outsourcing Contracts

Author: Jimmy Desai
Publisher: U.S. Government Printing Office
ISBN: 9781849280297
Size: 21.95 MB
Format: PDF, ePub, Docs
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A wide range of industry sectors need IT, and many organizations choose to outsource this (for example, banking, pharmaceuticals, travel and insurance companies). Outsourcing exists in many guises; IT payroll, helpdesk and IT maintenance requirements or the whole IT function. This book identifies some of the benefits and the pitfalls that an organization may encounter when outsourcing its IT. IT Outsourcing Contracts: A legal and practical guide will provide readers with: An overview of IT outsourcing, including advantages and disadvantages Details of what needs to be considered when choosing whether or not to outsource IT Typical scenarios that can arise when outsourcing IT and information on typical solutions that have been adopted by other organizations An overview of the IT outsourcing process and useful information about the lifecycle from choosing a supplier, through to termination

Outsourcing It

Author: Rachel Burnett
Publisher: Gower Publishing, Ltd.
ISBN: 9780566076985
Size: 24.31 MB
Format: PDF, ePub, Docs
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Information technology is one of the most common management functions to be outsourced. Aimed at both the IT supplier and customer, this book offers a guide to the legal aspects of outsourcing information technology.

Business Process Outsourcing

Author: John K. Halvey
Publisher: John Wiley & Sons
ISBN: 0470126930
Size: 72.90 MB
Format: PDF
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Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

Information Technology Outsourcing Transactions

Author: John K. Halvey
Publisher: John Wiley & Sons Inc
ISBN:
Size: 58.20 MB
Format: PDF, Docs
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A completely revised update of the "First Edition," this book focuses exclusively on outsourcing information technologysuch as data processing, computer systems, and specialized software programsessentially an intellectual property transaction. It covers, among other topics, licensing and software development agreements, sales of tangible assets, human resources management, and more.

The Contracting Organization A Strategic Guide To Outsourcing

Author: Simon Domberger
Publisher: OUP Oxford
ISBN: 9780191525070
Size: 12.80 MB
Format: PDF, ePub, Docs
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When should organizations contract out services traditionally produced in house? Is outsourcing another ephemeral management fad, or is it an efficient and effective means of delivering sevices and of adding value? What are the characteristics of strategically sound contracting decisions, and how can organizations prosper from the outsourcing revolution? These questions are among those tackled by Simon Domberger. Based on over a decade of research and consulting experience, its conclusions have many practical implications. The book develops an analytical decision-making framework for the assessment of contracting options, and has relevance in both the private and public sectors. Containing a wealth of illustrations and over 25 case studies, the coverage is fully international. Over 50 companies and public sector organizations are discussed, including well-known names such as Microsoft, BP, Marks & Spencer, and Samsung. This book will be valuable to all those seeking a better understanding of the outsourcing phenomenon, and useful to managers, strategists, management and business consultants, public sector administrators, policy makers, as well as to students of economics, business, management and public administration. Pre-publication Endorsements John Kay, Said Business School Oliver Hart, Harvard University Rob Grant, Georgetown University

The Vested Outsourcing Manual

Author: K. Vitasek
Publisher: Springer
ISBN: 1137512466
Size: 43.98 MB
Format: PDF, Mobi
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In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Contract And Commercial Management The Operational Guide

Author: International Association for Contract and Commercial Management(IACCM)
Publisher: Van Haren
ISBN: 9087536283
Size: 72.66 MB
Format: PDF, ePub, Docs
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Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the world s leading companies to define how to partner for performance. This practical guidance is designed to support practitioners through the contract lifecycle and to give both supply and buy perspectives, leading to a more consistent approach and language that supports greater efficiency and effectiveness. Within the five phases described in this book (Initiate, Bid, Development, Negotiate and Manage), readers will find invaluable guidance on the whole lifecycle with insights to finance, law and negotiation, together with dispute resolution, change control and risk management. This title is the official IACCM operational guidance and fully supports and aligns with the course modules for Certification.