The Expert Negotiator 4th Revised Edition

Author: Raymond Saner
Publisher: Martinus Nijhoff Publishers
ISBN: 9004233911
Size: 51.13 MB
Format: PDF, Kindle
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Success in negotiation is not a matter of chance, but the result of careful planning and specialized skills. Some of these skills are inborn, others need to be learnt. In this book the social scientist and economist Professor Dr. Raymond Saner draws on his long years of experience as a negotiation adviser, teacher, trainer, researcher and university lecturer to show that twothirds of negotiation practice is learnable. Yet very few people are specifically trained in this everyday task. Without sacrificing scientific accuracy, Professor Saner offers a highly readable and fascinating guide to the subject.

The Expert Negotiator 4th Revised Edition

Author: Raymond Saner
Publisher: Martinus Nijhoff Publishers
ISBN: 9004233903
Size: 49.29 MB
Format: PDF, Kindle
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In this book the social scientist and economist Professor Dr. Raymond Saner draws on his long years of experience as a negotiation adviser, teacher, trainer, researcher and university lecturer to show that two thirds of negotiation practice is learnable. The author treats the different aspects of negotiation practice in a way that is useful to both academics and practitioners, such that the general laws and principles gradually become evident as and of themselves.

Information Security Management Handbook Fourth Edition

Author: Harold F. Tipton
Publisher: CRC Press
ISBN: 9781420072419
Size: 17.51 MB
Format: PDF, Docs
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The Information Security Management Handbook continues its tradition of consistently communicating the fundamental concepts of security needed to be a true CISSP. In response to new developments, Volume 4 supplements the previous volumes with new information covering topics such as wireless, HIPAA, the latest hacker attacks and defenses, intrusion detection, and provides expanded coverage on security management issues and applications security. Even those that don't plan on sitting for the CISSP exam will find that this handbook is a great information security reference. The changes in the technology of information security and the increasing threats to security make a complete and up-to-date understanding of this material essential. Volume 4 supplements the information in the earlier volumes of this handbook, updating it and keeping it current. Organized by the ten domains of the Common Body of Knowledge (CBK) on which the CISSP exam is based, this volume gives you the information you need to understand what makes information secure and how to secure it. Because the knowledge required to master information security - the CBK - is growing so quickly, there is little duplication of material among the four volumes. As a study guide or resource that you can use on the job, the Information Security Management Handbook, Fourth Edition, Volume 4 is the book you will refer to over and over again.

The Certified Manager Of Quality Organizational Excellence Handbook Fourth Edition

Author: Russell T. Westcott
Publisher: ASQ Quality Press
ISBN: 0873898613
Size: 54.16 MB
Format: PDF, ePub, Docs
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This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

Encyclopedia Of Business Information Sources

Author: James B. Woy
Publisher:
ISBN: 9780810369061
Size: 47.13 MB
Format: PDF, ePub, Docs
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Includes : abstracting and indexing services, almanacs and yearbooks, bibliographies, biographical sources, directories, encyclopedias and dictionaries, financial ratios, handbooks and manuals, online data bases, periodicals and newsletters, price sources, research centers and institutes, statistics sources, trade associations and professional societies, and other sources of information on each topic.

Spon S Asia Pacific Construction Costs Handbook Fourth Edition

Author: Davis Langdon
Publisher: CRC Press
ISBN: 0203855345
Size: 76.80 MB
Format: PDF, ePub, Mobi
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Spon's Asia Pacific Construction Costs Handbook includes construction cost data for twenty countries. This new edition has been extended to include Pakistan and Cambodia. Australia, UK and America are also included, to facilitate comparison with construction costs elsewhere. Information is presented for each country in the same way, as follows: key data on the main economic and construction indicators. an outline of the national construction industry, covering structure, tendering and contract procedures, materials cost data, regulations and standards labour and materials cost data measured rates for a range of standard construction work items approximate estimating costs per unit area for a range of building types price index data and exchange rate movements against £ sterling, $US and Japanese Yen. The book also includes a Comparative Data section to facilitate country-to-country comparisons. Figures from the national sections are grouped in tables according to national indicators, construction output, input costs and costs per square metre for factories, offices, warehouses, hospitals, schools, theatres, sports halls, hotels and housing. This unique handbook will be an essential reference for all construction professionals involved in work outside their own country and for all developers or multinational companies assessing comparative development costs.

The Mediator S Handbook

Author: Jennifer E. Beer
Publisher: New Society Publishers
ISBN: 1550925164
Size: 38.19 MB
Format: PDF, ePub, Docs
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The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict Support the people Facilitate the process Guide decision-making Throughout the book, the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees, or teams. Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania). Caroline C. Packard, JD led Friends Conflict Resolution Programs for fifteen years and is an organizational conflict response specialist and mediator based in Philadelphia, Pennsylvania. Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party, and environmental disputes.

Labor Relations In The Public Sector Fourth Edition

Author: Richard C. Kearney
Publisher: CRC Press
ISBN: 1420063243
Size: 73.42 MB
Format: PDF, ePub
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That we are participants in a global economy may no longer be news, but its impact continues to shape the field of labor relations. This is certainly true in the public sector where union membership is stagnant and outsourcing is becoming more and more prevalent. Further impacting current trends are local and state movements to restructure public organizations and the processes they use to conduct their activities and provide services. These include the mechanisms of collective bargaining and contract administration. Reflecting these and many other trends and changes, this fourth edition of the perennially bestselling Labor Relations in the Public Sector is now completely updated. The fundamental reader-friendly organization of the book remains the same, and it continues to address the many facets that must be considered today, as unions still represent 40 percent of public sector workers. However in keeping up with the formative events of recent times, this text— Accounts for emerging trends in scholarly and professional literature as well as in practice Features several new case studies that provide readers with experiential learning opportunities across a range of contemporary situations Places greater emphasis on ways to develop and use interest-based ("win–win") negotiations during bargaining processes and throughout the administration of contracts This volume recognizes the key role played by unions in the federal government and in a large proportion of state and local jurisdictions, but it also recognizes that much is changing. Fiscal realities and strategic challenges are changing the role of the labor union in the public sector. This is a trend that must be understood if its consequences are to be anticipated and met for the mutual good.