Develop Your Interpersonal And Self Management Skills

Author: Karen Stainsby
Publisher: CRC Press
ISBN: 1315358131
Size: 72.84 MB
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This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.

Skills Of An Effective Administrator

Author: Robert L. Katz
Publisher: Harvard Business Review Press
ISBN: 163369139X
Size: 30.26 MB
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While there is a widespread belief that some people are born to lead, the existence of an "ideal manager" is almost entirely a myth. Basic skills—the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Engineering A Learning Healthcare System

Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309120640
Size: 12.10 MB
Format: PDF, ePub
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Improving our nation's healthcare system is a challenge which, because of its scale and complexity, requires a creative approach and input from many different fields of expertise. Lessons from engineering have the potential to improve both the efficiency and quality of healthcare delivery. The fundamental notion of a high-performing healthcare system--one that increasingly is more effective, more efficient, safer, and higher quality--is rooted in continuous improvement principles that medicine shares with engineering. As part of its Learning Health System series of workshops, the Institute of Medicine's Roundtable on Value and Science-Driven Health Care and the National Academy of Engineering, hosted a workshop on lessons from systems and operations engineering that could be applied to health care. Building on previous work done in this area the workshop convened leading engineering practitioners, health professionals, and scholars to explore how the field might learn from and apply systems engineering principles in the design of a learning healthcare system. Engineering a Learning Healthcare System: A Look at the Future: Workshop Summary focuses on current major healthcare system challenges and what the field of engineering has to offer in the redesign of the system toward a learning healthcare system.

Interpersonal Skills For Portfolio Program And Project Managers

Author: Ginger Levin DPA, PMP, PgMP
Publisher: Berrett-Koehler Publishers
ISBN: 1567263151
Size: 75.88 MB
Format: PDF, Kindle
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Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment. Develop the interpersonal skills you need to: • Build effective, high-performing teams • Work efficiently with virtual teams • Develop approaches to build and maintain relationships with stakeholders at all levels • Handle stress and deal with unexpected critical incidents • Motivate your team Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success. The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.

Interpersonal Skills In The Workplace

Author: Asa Don Brown
Publisher: Tate Publishing & Enterprises
ISBN: 9781681647494
Size: 30.56 MB
Format: PDF, ePub, Mobi
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Effective communication is the key to healthy interpersonal skills and safe working environments. Interpersonal Skills in the Workplace, Finding Solutions that Work, is a thoughtfully written manuscript offering key techniques for workplace conflict. Dr. Asa Don Brown's masterful way with words will offer a fresh perspective on communication and relationships. While the dynamics of conflict can create intense emotional, social, behavioral and psychological stressors; it is critically important to be prepared for the unknown and the unexpected. Dr. Brown will not only highlight key risk factors, but will offer preventive techniques designed to safeguard against potential threats. The process of communication is challenged when poor communication skills are utilized.

School Discipline Classroom Management And Student Self Management

Author: Howard M. Knoff
Publisher: Corwin Press
ISBN: 1412993962
Size: 49.89 MB
Format: PDF, Kindle
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An integrated, comprehensive approach to positive behavioral supports and interventions This book provides a pragmatic, easy-to-follow blueprint for Positive Behavior Support Systems (PBSS) implementation that integrates academics, instruction, and achievement with discipline, behavior management, and student self-management. Award-winning author Howard M. Knoff provides guidance on: Implementing a schoolwide discipline and safe schools program Teaching students interpersonal, social problem solving, conflict prevention and resolution, and emotional coping skills Guiding professional development, staff and student buy-in, and evaluation Strengthening parent and community outreach and involvement Included are charts to post in classrooms, worksheets, and action items. Research-based case studies demonstrate how PBSS activities create positive climates, pro-social interactions, and effective management approaches.

Video Source Book Video Program Listings A I

Author: James M. Craddock
Publisher:
ISBN: 9780787689773
Size: 68.93 MB
Format: PDF, ePub, Docs
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"A guide to programs currently available on video in the areas of movies/entertainment, general interest/education, sports/recreation, fine arts, health/science, business/industry, children/juvenile, how-to/instruction"--T.p.

What Got You Here Won T Get You There

Author: Marshall Goldsmith
Publisher: Profile Books
ISBN: 1847651313
Size: 20.90 MB
Format: PDF, Kindle
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Your hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits. Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them - and need a "to stop" list rather than one listing what "to do". Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less. Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.

Rie

Author: United States. Office of Educational Research and Improvement
Publisher:
ISBN:
Size: 24.36 MB
Format: PDF, ePub
View: 1935
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