Achieving Competencies In Public Service The Professional Edge

Author: James S. Bowman
Publisher: Routledge
ISBN: 1317477804
Size: 19.62 MB
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The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.

The Professional Edge Competencies In Public Service

Author: James S. Bowman
Publisher: Routledge
ISBN: 1317363469
Size: 39.14 MB
Format: PDF, Mobi
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The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. It sets standards for everyone who conducts the public's business and links them with performance management, human resource administration, and information technology skills. The authors identify the ethical foundations of public service and how to integrate them in practice. They also address individual leadership, what it means, and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.

Performance And Productivity In Public And Nonprofit Organizations

Author: Evan Berman
Publisher: Routledge
ISBN: 1317463005
Size: 46.76 MB
Format: PDF
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Designed for course adoption as well as professional use, the revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Human Resource Management In Public Service

Author: Evan M. Berman
Publisher: SAGE Publications
ISBN: 1412991676
Size: 31.57 MB
Format: PDF, Mobi
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Effective human resource management is a critical function in today's public workplace, and this book provides students and practitioners with the tools to succeed in public sector management.

Public Service Ethics

Author: James S. Bowman
Publisher: CQ Press
ISBN: 1483323765
Size: 15.55 MB
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Ethics—in all its exemplary and exhausting forms—matters. It deals with the most gripping question in public life: “What is the right thing to do?” In Public Service Ethics: Individual and Institutional Responsibilities, James Bowman and Jonathan West examine individual-centered and organization-focused ethics, applying ideas and ideals from both to contemporary dilemmas. The authors take on controversial issues—from whistle blowing incidents to corruption exposés—to explain how they arise and suggest what can be done about them. They start with the conceptual tools students need to evaluate an ethical dilemma, then analyze individual decision making strategies, and go on to assess institutional ethics programs. The emphasis is not only on the “how to,” but also on the “why.” The ultimate goal is to bolster students’ confidence and prepare them for the ethical problems they will face in the future, by equipping them with the conceptual frameworks and context to approach thorny questions and behave ethically.

Leadership Succeeding In The Private Public And Not For Profit Sectors

Author: Ronald R. Sims
Publisher: Routledge
ISBN: 1317466284
Size: 76.16 MB
Format: PDF, ePub
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The contributors to this wide-ranging volume seek to define exactly what leadership is or should be, and how to effectively develop it. Guided by an unusual framework that looks at leadership across different sectors and functions, they examine what they view as the major leadership challenges in highly visible for-profit, not-for-profit, and government organizations throughout the world. Their insights will prove equally useful as a general survey of leadership problems for executive policy makers, and for undergraduate and graduate students in the specific fields examined in the text.

Dancing At The Edge

Author: Graham Leicester
Publisher: Triarchy Press via PublishDrive
ISBN: 1908009284
Size: 65.13 MB
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In his 1980 essay, The World of Tomorrow and the Person of Tomorrow, the psychologist Carl Rogers contemplated the future. He described those who would usher in this new era as people with the capacity to understand, bring about and absorb a paradigm shift. He added: "I have an uneasy feeling about this chapter... It is a beginning, an outline, a suggestion... I believe that what I am saying here will some day be fleshed out much more fully, either by me or someone else." Maureen O’Hara and Graham Leicester are uniquely qualified to flesh out Carl Rogers’s vision (Maureen worked closely with Rogers for many years). Here they explore the competencies – the ways of being, doing, knowing and organising - that can help us navigate in complex and powerful times. They argue that these competencies are innate and within reach of all of us – given the right setting, plenty of practice and some gentle guidance. But they are seldom seen because they are routinely undervalued in today’s culture. That must change, the authors insist, and this book is intended to begin that change. The book is based on the authors’ extensive research and their practical experience observing the qualities demonstrated by some of today’s most successful cultural, political and business leaders.

Management Policies In Local Government Finance

Author: Jay Richard Aronson
Publisher: International City County Management Assn
ISBN: 9780873261425
Size: 18.65 MB
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Written for all practitioners of local government finance, ICMA¿s Management Policies in Local Government Finance has long been considered the most comprehensive, most on-target text for local government managers, finance directors, and economic development planners and directors.Now in its fifth edition, this classic on financial management will help you: Develop new revenue sources Design a budget process that includes performance reporting Conduct strategic economic development Understand debt management and bond sales Use modern information systems to improve financial decisions Meet the day-to-day challenges of financial management, from procurement to labor negotiations. Completely new chapters in this revised edition address school finance, cost-benefit analysis, enterprise resource management systems, procurement, cash and investment management, and risk and insurance management. All chapters have been thoroughly updated to reflect changes in federal and state practice, new professional guidelines, and underlying changes in global and national economies.

Managing Human Resources For The Millennial Generation

Author: William I. Sauser, Jr.
Publisher: IAP
ISBN: 1623960541
Size: 17.68 MB
Format: PDF
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The purpose of this book is to explore the talents, work styles, attitudes, and issues that members of the Millennial generation are bringing with them as they enter the workforce. The Millennial generation is a roughly 20year cohort of young people whose ‘leading edge’ members were born in 1982 and graduated high school in 2000. These are the young adults who began entering college, the military, and the workplace during the present decade, and who will continue to do so for perhaps another decade more. The Millennial generation has been exposed during their formative years to a unique variety of historical, cultural, economic, and technological changes that have shaped their particular attitudes and values, preferred social interaction styles, beliefs about what is proper in the workplace, and personal concerns and desires. Millennials are bringing their unique perspectives into their places of employment, where at times they clash with those of the older generations who are already established there.

The New Public Service

Author: Janet V Denhardt
Publisher: Routledge
ISBN: 1315289474
Size: 29.88 MB
Format: PDF, Kindle
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This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.